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Data Entry - Vendor

Data Entry/Vendor Solutions
Hours: 8:00 - 5:00; 8:30 - 5:30; 9:00 - 6:00
Pay: $12.00/hr
Entry Level position and training is provided.
Summary:
Under the direct supervision of the Vendor Solutions Manager, the primary focus is to safeguard the accuracy and quality of data within the PropertySmartTM application endorsing a vendor base to sustain national vendor coverage, deliver superior operating results and to promote efficient system processes to strengthen our customer relationships.
A Vendor Solutions Associate is responsible for overseeing the process of new vendor on-boarding and education, maintaining vendor profile accuracy, and managing vendor statuses. The associate is accountable to ensure our vendor partners are provided the proper tools to meet our expectations of achieving efficient order fulfillment, proactive communication, and accurate account profiles through PropertySmartTM Vendor Management Software. VS associate is expected to troubleshoot and problem solve issues that impede the successful execution of the aforementioned items.
Job Responsibilities:
o Review & decision prospective vendor partners for consideration to our vendor base.
o Conduct new / prospect vendor "kick off" calls and web demonstrations
o Maintain data integrity within vendor profile to include but not limited to licensure information, products / services, coverage, personal information (address, tax id's, and etc .)
o Service Vendor inquiries such as login credentials, account maintenance, order processing, payment processing and etc via the Vendor Solutions Inbox
o Manage vendor status changes as a result of non compliance, performance, disciplinary action, out of office and etc
o Vendor Rating Management - analyze vendor performance and determine appropriate rating and / or continued active participation on our vendor panel
o Generate and Analyze vendor reporting such as but not limited to Cancel Reasons, Vendor Utilization, Service Level Reports (TAT, Quality, Direct Cost)
o Address and resolve internal vendor inquiries, escalated issues and / or account level issues
o Assist in review/processing of customer restricted lists
o Service inbound vendor calls with the exception of Rejections/Addendums, fee and TAT quotes, engagement letter questions (Stop and call), or new order assignment (recruit).
o Vendor compliance document processing / License WIP
o Regional or Geographical vendor recruiting and negotiations
o Assist or Lead the creation, development, and execution of various vendor driven projects / initiatives such as but not limited to the iTimes, FAQ, How To features, PropertySmartTM business vendor database maintenance and etc
o Complete various tasks using 'PropertySmart' (proprietary software)





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