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Customer Service Associate

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Customer Service Associate
Wage: $12.00/hrLocation: Bridgeville PA
Hours: 8:30 AM-5:30 PM, 9:00 AM - 6:00 PM
Full Time position with Benefits in 90 days.
Summary:
Under the direct supervision of the Customer Solutions Manager, this position provides customer satisfaction through strong phone and written communication. In addition to fielding incoming customer calls, this position provides customers with status updates, provides prompt resolution to issues.
Job Responsibilities:-Field incoming customer calls & some (limited) incoming vendor calls-Provide customers with status updates when necessary-Provide prompt resolution to issues from our clients-Complete CS job tasks; including but not limited to:-Electronically bill completed orders in 'PropertySmart' (proprietary software)-Process new web, fax and phone orders received from customers-Process incoming emails and faxes in the CS and fax inboxes-Provide order updates to customers via notes in 'PropertySmart' (proprietary software)
Skills, Knowledge & Abilities:-Superior communication skills-Commitment to customer satisfaction-Excellent organizational skills/ability to multi-task-Strong typing skills-Ability to meet deadlines in a fast-paced environment-Familiarity with Microsoft Office and Internet
Copy the following address into your browser to apply:
https://gethired.com/job/customer-service-associate-20?rcid=ebay

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